1 hour ticket response
Fast assistance is our primary objective and that is why we have a team of expert techs who are prepared to offer a swift solution to any question that you might possibly have. Simply send your technical support ticket from the Web Hosting Control Panel and we’ll respond back to you within 1 hour in the worst case scenario. Actually, we work hard and aim for a 20–minute support ticket response time.
An Excellent Client Support Service
Each member of our customer service team has lots of years of experience in the Linux cloud hosting niche and the majority of them have worked for us for at least five years. They all are eager to answer all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how you can use a certain feature, we have included a very intuitive Help section in the Web Hosting Control Panel. You can browse through a wide selection of web hosting account administration articles and website management articles, take a glimpse at the F.A.Q. archive or check our how–to video tutorials.