Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is trained to swiftly take care of all Linux cloud hosting clients’ inquiries and guidance requests. Via our ticketing system, it will be easy to supply your request and a support team member will likely go back to you within maximum 60 minutes. In actual fact, practice has shown us that the general reply time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any query you could have in connection with Evans Web Hosting’s solutions. We have technicians working on a regular basis to supply solutions at any time when needed. You’ll be able to the ticketing system or send us an e–mail any time, or pick–up the phone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Evans Web Hosting’s Control Panel features a substantial practical knowledge base that is built–into all areas. In each area, you’ll find a Help press button which will load for you a group of step–by–step tutorials on how to work with a particular function or complete a particular action. Moreover, we have created tutorial video lessons to enable you to get a better idea of the Control Panel’s interface.