A 99.9% Server Uptime
The primary advantage of establishing your own cloud hosting platform is that you don’t need to worry about compatibility – you configure a given set of software apps in such a way as to be compatible with a specific set of hardware parts. The final outcome is something considerably more solid and reliable, as there are fewer possible risks of failure. We have set up our cloud hosting platform atop time–tested hardware parts along with a heavily modified version of SELinux so as to set up a totally risk–free environment for all your web sites.
That’s why, with all our Linux cloud hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to provide a premium hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our very own custom network to ensure a supersonic connection speed with the outside world.
And because of this, no matter which data center facilities you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not pleased with our hosting services, or if you consider them insufficient, or if you decide that you should use a Linux VPS rather than a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain full control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
In case you have a web hosting firm, your technical engineers are of supreme importance. For this reason, we’ve diligently picked a highly skillful group of techs, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All inquiries are responded to in under sixty minutes and our average support ticket response time is below 20 minutes!