When your web hosting supplier supplies live chat support, you can talk with an agent in real-time and find out useful information or get an issue resolved timely. The main advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with Internet access, so you will not pay any fees in case you're in another country or state. In addition, it is a lot quicker to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to share with the other party on the phone. The live chat is also a much quicker option to contact your hosting provider's support crew compared to using a ticketing system. What's more, if some trouble needs a bit more time to be dealt with, you'll be able to do something else while you wait for guidance on the live chat, so you won't lose time - something that is not possible if you're on the phone.

Live Chat Support in Cloud Hosting

As part of the support services that we supply for our Linux cloud hosting, we've live chat support that is available every day, even on holidays. You'll be able to contact us regardless of whether you already own an account or not, since we can support you with all kinds of things, ranging from giving you basic info about our solutions in case you are not a customer yet and you're thinking about acquiring one of our plans, to helping you with installing an e-mail account in an e-mail client. A part of the problems are more complex and time-consuming, which means that you will need to use the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.